Peak Performance Technologies' Advisory Services provide stakeholders, executive management and Program Offices with independent expert advice for successfully preparing, managing or assessing enterprise systems transformations. Peak Performance Technologies' Advisory Services are targeted to CIO, CFO and/or ERP Program Managers in any phase of the enterprise systems lifecycle—from strategy development and product selections, to post- Go Live operations and support.

Our strategic planning services provide our clients with the definition and clarity of their direction and the allocation of resources, activities and tasks to meet specific goals. Strategic planning begins by defining the current situation, which encompasses a review of the internal environment as well as an assessment of the external environment or industry in which the organization is operating. The most effective plans are aligned with the organization's vision and mission and engage internal and external stakeholders. Next, the plan will help identify specific objectives within the context of the business environment while anticipating the changes in the external environment that are likely to occur. After identifying objectives, the specific activities, tasks and recourses necessary to achieve the objectives and overall goals are identified and documented. The plan identifies the organization’s core competencies and value propositions providing a road map for decision guiding the business to achieve the goals.

Whether it is developing a strategic plan for departmental operations such as Student Affairs, Financial Aid, Admissions, Human Resources, Financial Services, Information Technology or Business Operations, Peak Performance Technologies approaches strategic planning as a partnership with our clients. We offer our clients a leadership team that is comprised of former consulting firm partners, software company executives, entrepreneurs, and recognized industry thought leaders. Our clients can choose from full time, part time or "as needed" assistance to manage costs more effectively while ensuring access to senior industry thought leaders.

Solutions For Challenging Economic Conditions

In a time when public sector budgets are being slashed further than anyone could have imagined, you face continuing pressures caused by the dwindling of funds. Your resources are further challenged by an ever-increasing regulatory environment that demands exceptional accuracy, high quality, and exemplary customer service. Within this complex landscape, you can rely on Peak Performance Technologies as a trusted advisor to help you optimize your I/T and ERP operations and achieve cost-effective results. We will leverage our team’s vast education and government to deliver solutions that help your organization reach its objectives, despite the economic crisis.

Assessment

Feeding the Planning Cycle
 Often - our initial engagement with a customer is for an assessment of some strategy or operational component, but assessment is also a quality assurance step. When the execution of a plan is completed, an assessment should be conducted to insure that the expected benefits are enjoyed. This Advisory Service is cyclical. Output from an assessment feeds back into the planning process. Peak Performance Technologies can provide customers with effectiveness and efficiency assessments of Information Technology management plans and operations.

Strategic Planning

Improving Service and Reducing Risk and Cost -
We know very little can be accomplished or done well without a plan, but in information technology, we often fail to develop and implement an ongoing strategic planning process that allows us to better align our services with the needs and expectations of our funding partners or our customers in other business units. Peak Performance Technologies' Strategic Planning for Information Technology Advisory Service leads our customers through a process of defining the services to be provided, the customers to be served, the applications needed in order to provide the services, and the underlying required infrastructure. We believe effective planning and standardization will improve service and reduce risk and cost.

Acquisitions

Guiding You Through the Acquisition Process
- Peak Performance Technologies' Acquisitions Advisory Service can facilitate requirements gathering sessions, support required document preparation, manage vendor selection processes and support contracting. When strategic outsourcing of applications, infrastructure, or people makes sense, Peak Performance Technologies will guide customers through these decision processes. Our vendor selection process was created and is managed by former education and government executives who have been on the other side of the fence.

Execution

Ensuring That Management is No Accident
- Once strategic plans are set and services and customers are clear, Program Management, the management of a service over time, will identify, manage and execute one or more projects to implement change to a service. Peak Performance Technologies can help customers establish internal program management offices, or can provide that service directly to its customers. Peak Performance Technologies can also provide project management and strategic staffing to support projects.
One area often neglected by Information Technology Management consultants is post project completion or "steady state" Information Technology Service Management (ITSM). Effective service management does not happen by accident—it begins with effective strategic planning, organizational change management, the right acquisitions and the effective execution of program and project plans. Peak Performance Technologies can assist customers with the development and implementation of an effective ITSM plan.

Organizational Assessments

Conducting an assessment of a public sector organization is an intricate process that involves gathering information regarding the performance of the organization and the factors that impact the strategic goals. The main focus for an Organizational Assessment is simply, “how is the organization performing?” and “how can we achieve our goals?” The objective of organizational analysis is to assess the efficiency and effectiveness of the current organizational structure by conducting an enterprise-wide analysis of the people, the processes and the technology. Peak Performance Technologies uses industry thought-leaders to develop strategic improvement recommendations based on industry best practices, lessons learned from other engagements and identified opportunities.  The recommendations are accompanied by an implementation plan, which answers the questions “who,” “how” and “when.” Activities conducted may include:

• • Understand the Mission and Vision
  • Conduct Cultural Assessment
  • Conduct Employee Morale Survey
  • Conduct Financial Analysis (Activity Based Costing)
  • Review Capital and Operating Budgets
  • Review the Governance Model
  • Develop Current State Process Maps 
  • Develop Visio Diagrams Depicting the Touch Points of the Departments
  • Conduct Best Practices and Benchmarking Studies
  • Conduct SWOT Analysis
  • Conduct GAP Analysis
  • Develop Future State Process Maps
  • Develop Recommendations and Improvement Strategies
  • Develop Key Performance Measures
  • Develop Implementation Plan